GENERAL PRIVACY POLICY

If you use our services, you entrust us with personal data. We understand that this is a great responsibility and we do our utmost to protect your information and to ensure that you have the control over it. The protection of your privacy is very important to us. Therefore, we would like to urge you to read the following summary about how our website www.russfilterreinigung.de works.

The data protection declaration listed here corresponds to the guidelines of the DSGVO and the BDSG. It is intended to provide information on the nature, purpose and use of personal data.

Although our site is equipped with various security measures, no complete protection of your data can be guaranteed, as security gaps in the Internet cannot be excluded. Should you have any concerns regarding your data, you will find the corresponding contact details of our contact persons at the end of the text.

COLLECTION AND PROCESSING OF PERSONAL DATA

The function and communication of our service depends on the data of our customers. The amount of data stored depends on the data you provided when placing the order for Diesel Particulate Filter Cleaning and / or for Package Collection (UPS).

The processing of personal data takes place on the basis of the protection of legitimate interests in accordance with Art. 6 para. 1 lit. f. DSGVO in the case of customers exclusively in the context of the business relationship for the processing of his orders for the accounting including the payment recording and possibly the dunning, for the provision of services, for the evaluation of business-relevant indicators such as sales statistics.

In the case of interested parties, the processing is limited to answering the request submitted via the contact form.

Any personal data collected shall be adequate and substantial for the purpose and limited to what is necessary for the purposes of processing in accordance with Article 5(1)(c), shall be treated with the utmost care and shall under no circumstances be disclosed to third parties for further processing incompatible with those purposes. Likewise, they shall not be passed on to a third country or an international organisation.

The following data / data categories are processed in detail: Gender/title, (company) name, contact person data, postal address(es) (delivery/billing address), contact data (telephone, fax, e-mail), if applicable tax information (VAT number) / bank details.

No data shall be processed which reveal the physical, physiological, genetic, psychological, cultural or social identity of the data subject.

The use of the offers and services of this Internet presence is – with the exception of sending the order, contact and pick-up form – always possible without providing personal data.

As a result of not providing the legally or contractually required data for the order process no order is concluded. As a result of not providing the data in the contact form no message will be sent to us. In all cases, any entered but not finalized data will be discarded.

The processing of personal data when placing the order, when submitting the pick-up and contact form is exclusively based on the user’s voluntary, explicit input in the respective input fields, who thus gives his consent to the processing of the personal data concerning him in accordance with Art. 6 para 1 lit. a. DSGVO gives.

DATA TRANSFER TO THIRD PARTIES

We do not pass on your data to third parties. In addition, we take appropriate measures and carry out regular checks to ensure that the data we collect cannot be viewed or tapped by third parties.

As part of the order processing or shipment and retrieval of packages by the shipping service provider UPS, we must forward personal data for the performance of the service. Otherwise a dispatch or a return of a package is not possible. By placing an order for soot filter cleaning and/or using the pick-up service, you consent to the transfer of your personal data to UPS. In addition, you will receive status information on the delivery of your order from the shipping service to the e-mail address provided.

The privacy policy of UPS can be found here: https://www.ups.com/ch/de/help-center/legal-terms-conditions/privacy-notice.page

LOG FILES

A log file is created in the course of an automatic log of the processing computer system. This means that information about the device you are using is stored as a log file on a server.

We also perform a log file analysis.
Our site provider logs this:

• Access to the page: date, time, frequency
• How you got to the page (previous page, hyperlink etc.)
Amount of data sent

• Welchen Browser und welche Version desselben Sie verwenden
• Ihre IP-Adresse

• Zugriff auf die Seite: Datum, Uhrzeit, Häufigkeit
• Wie Sie auf die Seite gelangt sind (vorherige Seite, Hyperlink etc.)
• Amount of data sent
• Which browser and which version of the same you use
• Your IP address

Here, too, the data collected is only used to improve our offer. The operator may only store, publish or subsequently access server log files for a longer period of time if this is permitted within the legal framework (e.g. in case of suspicion of illegal activities).

NEWSLETTER AND SUBSCRIPTIONS

Our newsletter is aimed exclusively at commercial contacts (automotive trade) and is purely product- or service-related. Previously, the newsletter was received “tacitly”, but under the new law, consent would now have to be given explicitly. Since we inform with our newsletter about important topics and actions to the soot filter cleaning, we assume that a further receipt is desired. If this is not the case, you can unsubscribe from receiving the newsletter at any time at the address info@russfilterreinigung.de Your e-mail address will then be deleted from the mailing list immediately.

WEB ANALYTICS SERVICES

This page uses Google Analytics. This service enables us to track the use of our website by creating reports and thus adapt our offer to the demands of users. According to the templates of the privacy policy, we are obliged to inform you about the operation of this service.
Google Analytics uses its own cookies, which usually transfer the collected data to a server in the USA and store it there.
This includes data generated by Google Analytics:

• Type of browser plus its version
• The operating system you are using
• How long you stay on our site
• The previously visited website
• Your IP address

We have also adapted Google Analytics to comply with applicable data protection legislation. If you have anonymised your IP address, it will usually be shortened before leaving the European Economic Area. If you would like to deactivate the relevant cookies, you will find a corresponding browser plug-in under the following link: https://tools.google.com/dlpage/gaoptout?hl=en If you do not wish your data to be collected by Google Analytics at all, you can use the following link to set an opt-out cookie which prevents information from being collected in the future: Set opt-out cookie

COOKIES

When accessing our Internet pages, so-called cookies can be stored on the device with which the access takes place. These are small text files or text contents within an internal database of the web browser which serve to ensure the functionality as well as a user-friendly and safe use of our website. Such cookies do not contain any personal data.

Cookies can contain personal data if, for example, a closed area of the website is accessed by entering the valid login data and the user / website visitor explicitly chooses the option to save the login data in order to remain permanently logged in to the closed area on the current device. The use of our Internet presence is – with the exception of the order, contact and collection form – always possible without providing personal data.

Regardless of this, modern web browsers often offer the option of saving the passwords entered and other form data. This is a browser-internal function and has nothing to do with our website. The responsibility for this lies exclusively with the user / website visitor.

The handling of cookies or passwords can be controlled by each user / website visitor by adjusting the appropriate settings of his web browser. Most modern web browsers offer such settings.

SOCIAL MEDIA PLUGINS

On our website we offer the possibility to share content via external links on social networks or by mail. If you use these, you will be redirected to the provider’s pages and the corresponding user information will be passed on.

If, while using our site, you are logged into one of these social networks with your account and wish to share our content, this information will be linked to your respective account. We as operators have no influence on the data, which is transmitted by Plug-Ins to appropriate servers. Usually the IP address is transmitted.

For further information on the handling of your data, please refer to the data protection declaration of the respective provider:
Facebook: https://de-de.facebook.com/policy.php
Twitter: https://twitter.com/privacy?lang=de
Google+: https://www.google.com/intl/de/policies/privacy/

Here you will find information especially about the buttons:

Facebook: https://developers.facebook.com/docs/plugins/
Twitter: https://twitter.com/privacy?lang=de
Google+: https://developers.google.com/+/web/buttons-policy.

RIGHT TO INFORMATION AND DATA TRANSFERABILITY

You have the right to ask us to confirm whether and how we obtain personal data from you. This right is realized by this privacy policy. In addition, you can request electronic information.

You also have the right to request that your data be transferred from us to another location.

RIGHT TO RECTIFICATION, CANCELLATION OR BLOCKING

You have the right to have your data corrected, deleted or blocked. The latter is used if the legal situation does not permit deletion. Please bear in mind that transaction data (orders / invoices, etc.) may still have to be retained due to the legal storage obligation.

RIGHT TO COMPLAIN

You have the right to complain to a supervisory authority or a competent body if you have a reason for complaint. To exercise this right and the two rights mentioned above, please contact the address listed at the end of this privacy statement.

RESPONSIBLE FOR DATA COLLECTION

For questions, requests for information, applications, complaints or criticism regarding our data protection you can contact the following office:

Barten GmbH
Friedrich-List-Allee 30
41844 Wegberg
Tel: 02432-8903234
Fax: 02432-8903235
Mail: info@russfilterreinigung.de

CHANGE OF PRIVACY POLICY

We as responsible persons reserve the right to change the data protection declaration at any time with regard to applicable data protection regulations.

Current status is 05/2018.